Ameren Illinois recently extended the disconnection moratorium to all residential customers through March 31, 2021. Now the company is warning of scammers threatening a disconnect notice if payment is not made. Arleen Williams is with Ameren.
Contact Ameren at 1-800-755-5000 with any questions or if you feel you’ve been the victim of an attempted or successful scam. The company is also urging customers who are experiencing financial challenges due to COVID-19 to take steps to save energy, and continue to pay whatever they can in order to avoid falling too far behind on their energy bills.