Ameren Illinois: No Disconnects During COVID-19 Pandemic

The Illinois Commerce Commission announced last week a no-disconnect order for utilities across the state. That order basically reinforced the policy of Ameren Illinois, which company spokesman Brian Bretsch says had already announced it was going to suspend disconnects for the time being during the COVID-19 pandemic.

He says you will still be able to call in case of gas leaks or power outages, as they have been deemed first responders during the crisis. If you have issues such as those, call 1-800-755-5000.