Ameren Illinois is taking the following actions to keep customers and personnel safe:
- Weather conditions are being monitored for any changes that may impact service.
- Trucks are fueled and loaded with supplies so they are ready for immediate deployment.
- Crews are doubling up on trucks to ensure the safety of all co-workers.
- Gas Storage facilities are being staffed 24 hours to ensure there is ample gas supply to meet increased customer demand. Additional gas regulation technicians and gas controllers have been dispatched.
The primary issue causing outages is the high wind, which is also causing “flickering” to customers that have seen their power restored. Crews are being called out to station near operating centers to be ready for quick deployment. Response time is being impacted by impassable roads. In these cases, Ameren Illinois is using ATVs to reach its equipment.
In case of an outage, customers should make a report by calling Ameren Illinois at 800-755-5000 or by visiting amerenillinois.com.
Customers are also reminded to stay away from downed power lines and report a downed line to Ameren Illinois as quickly as possible.
Timely updates on outage restoration are available by following the Ameren Illinois news feed at twitter.com/AmerenIllinois.